All posts by Rebecca Plavcan

About Rebecca Plavcan

Rebecca joined Ovation in October 2014 as an Advisor. In this role, Rebecca is responsible for the day to day client relationship and execution of the client strategy, leveraging our client project plan. Specifically, she drives the completion of the tactical initiatives associated with the strategy, she resolves issues as they arise, she manages the open enrollment and communication process, and she manages the various vendor partners. Rebecca has been managing employee benefits from a broker and an employer perspective for more than 16 years. Prior to joining Ovation, Rebecca was a Senior Account Manager specializing in non-profit clients and an Administrator for a mid-size employer handling benefits administration. Rebecca received a BS in Business Administration from Central Pennsylvania College and a BA in Psychology from the University of Connecticut. Rebecca has earned the Group Benefits Associate (GBA) designation from the International Foundation of Employee Benefit Plans and is a Wellness Council of America Faculty Member.

Blast Off to Total Well-Being with Sonic Boom

Random acts of kindness, keeping your cool, wearing your sunglasses…is this my next vacation or is this a wellness initiative?

We recently launched our BeWell campaign powered by Sonic Boom Wellness. The BeWell program is based on the concept of embracing all dimensions of wellness, in hopes to expand our understanding of wellness and create a program that provides opportunities and resources. With the support of the Sonic Boom platform, we were able to create a program that best suits our needs and focuses on the 4 dimensions of wellness: personal well-being, physical well-being, financial well-being and professional well-being. Continue reading Blast Off to Total Well-Being with Sonic Boom

Turning Fear Into Fortitude

As I sit on a plane about to embark on a business trip, I pull out a book that has been assigned to me as a new member of the Ovation family. I’ve been told that the book, awkwardly titled, “Getting Naked,” has influenced the strategies by which Ovation forms its relationships, but I am a bit skeptical of the content as I stare at the cover.

My skepticism is quickly replaced by intrigue as I read the business fable that details the principles of inspiring client loyalty and the importance of relationships. One of the main concepts of the fable is shedding the three fears that sabotage client loyalty:

  • Fear of losing the business
  • Fear of being embarrassed
  • Fear of feeling inferior

As a benefits advisor, I have often lived in the neighborhood of these fears. The idea of showing my vulnerability to people (or “naked service,” as the author calls it) is so foreign to me that I can’t help but continue reading to see how this business model can change the way we should view client services. Continue reading Turning Fear Into Fortitude