Impotence, Part Deux
July 12th, 2010
Pardon my French, but over the past couple of years I have experienced more than my share of salty language and aggressive behavior from frustrated customers fed-up with the impact that skyrocketing costs and declining benefit levels has had on their business. And I know that I’m part of the problem. So allow me to [...]
Posted by Bill in Health & Wellness | No Comments
Market Induced Impotence–Part I
June 30th, 2010
It’s time for one of those a difficult and embarrassing discussion about…Impotence… But not the kind you’re probably thinking about or maybe most worried about. Experts across the country are puzzled by a particularly stubborn form of impotence that has emerged in markets across the country. By all accounts,this appears to be an especially difficult [...]
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What’s Your Problem?
June 23rd, 2010
I love this question because it is so versatile. Change the emphasis on certain words and syllables and you change the meaning altogether. For eample, “What is your problem?” with equal emphasis throughout asked in a business situation asks the question “how may I help you?, while asking the same question but emphasizing the WHAT and [...]
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Malnutrition In Vietnam: The Solution to the Healthcare Cost Problem
February 17th, 2010
In my last post I laid out the 3 key deliverables that we believe every customer wants from their health benefits plan: Costs that are 20% or more lower than they are today; Annual increases that are less than 5% and more like CPI; and Employee satisfaction rates that are 90% or better… We have [...]
Posted by Bill in Health & Wellness | 1 Comment
Something great about our healthcare system and about our country…
August 1st, 2009
With all of the talk about everything that’s wrong about our healthcare system, lets talk about something that is great. And make no mistake: this is about our PRIVATE healthcare system, and how private citizens are helping to make it work better. Today I’ll be riding in the 30th Pan Mass Challenge, a 2 day [...]
Posted by Bill in Health & Wellness, Healthcare Reform, Miscellaneous | 2 Comments